Free Tool: Setting Priorities
If everything is a priority, nothing is priority. In this blog, we share one of our favorite (FREE) tools: The CMO Prioritization Matrix! Download it and get to work on what really matters.
Embracing Soft Skills with Hard Science – Part 4: Business Outcomes
In the final installment of this multi-part blog series, we’re exploring the topic of business results and “soft skills”, and how this often acts as a barrier to prioritizing these skills in training programs.
Embracing Soft Skills with Hard Science – Part 3: Measurement
In this multi-part blog series, we’re exploring the topic of “soft skills” and how to shift them into hard science. In part three, we explore how to measure and evaluate “soft skills”, using the example of behaviorally-anchored rating scales, or BARS.
Embracing Soft Skills with Hard Science – Part 2: Organizational Differences
In this multi-part blog series, we’re exploring the topic of “soft skills” and how to shift them into hard science. Part two focuses on gaining agreement across the organization as to our expectations related to “soft skills”.
Embracing Soft Skills with Hard Science – Part 1: Importance of Definitions
In this multi-part blog series, we’re exploring the topic of “soft skills” and how to shift them into hard science. Part one emphasizes good operational definitions as the foundation of developing good “soft skills”.
Listening as an Art
How good are your listening skills? What do others do that make you say they are a great (or not-so-great) listener? Shannon dives into how she practices good listening, and dispels common issues around typical definitions of “active listening”.