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Leave My Barista Alone: The Realities of Establishing a Pay-for-Performance System

Leave My Barista Alone: The Realities of Establishing a Pay-for-Performance System

Jul 15, 2018 | Increasing Productivity, Motivation, OBM at Work

A recent Forbes article declares, “Starbucks should pay its baristas not by the hour, but by the number of drinks served to customers.” A look into the science of Organizational Behavior Management (OBM) would serve Starbucks wisely, and to leave the baristas pay alone until they get the ingredients of a Pay for Performance system planned right.

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